Shipping Policy
At 【请替换:店铺名称】, we strive to provide a straightforward and efficient shipping experience for every order placed on 【请替换:店铺域名】.
Order Processing
Orders are typically processed within 1-3 business days after payment confirmation. Please note that processing times may be longer during holidays, special promotions, or periods of high demand.
Estimated Shipping Times
Once processed, orders are generally shipped within 7-12 business days. Please be aware that delivery times are estimates and not guaranteed.
Shipping Fees
Shipping charges are calculated and displayed at checkout based on your order details and destination.
Shipping Address
Customers must provide complete and accurate shipping information during checkout. Incorrect or incomplete addresses may cause delivery delays, returned packages, or additional shipping fees.
Returns and Exchanges
If you are unsatisfied with your purchase, you may return items within 14 days of delivery. Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. We recommend contacting our customer service at 【请替换:客服邮箱】 for return instructions.
Refunds
Refunds will be processed within 5-10 business days after we receive and inspect the returned item. Please note it may take additional time for the refund to appear on your original payment method.
Order Cancellations
Order cancellations can be requested within 24 hours of placing your order. Please contact us promptly at 【请替换:客服邮箱】 for cancellation requests.
Delivery Delays
Delivery times may be affected by factors beyond our control, including customs procedures, severe weather, carrier issues, or public holidays. We appreciate your patience if delays occur.